KLAS Case Study Highlights How Bunkerhill Health’s Carebricks Platform Enables End-to-End Clinical Workflows at UTMB Health
SAN FRANCISCO — Mar. 12, 2026 — Bunkerhill Health today announced that KLAS Research has published an Emerging Insights case study highlighting how the University of Texas Medical Branch (UTMB Health) is successfully using Bunkerhill’s Carebricks platform to deploy end-to-end AI-powered workflows across clinical and operational processes. The report describes how UTMB teams are operationalizing AI in real-world environments by deploying workflows that reason across patient data and support clinical and operational teams directly within their existing systems.
Based on interviews with clinical and operational leaders at UTMB Health, the report describes how Carebricks enables healthcare organizations to develop and deploy workflows that reason across patient records, imaging, and clinical documentation while integrating directly into existing EHR processes.
A key capability highlighted in the report is the platform’s ability to support workflows that do more than surface insights. Carebricks enables workflows that can complete downstream actions within clinical systems, such as identifying patients, creating referrals or orders, messaging patients and providers, and triggering actions in other operational systems.
“Health systems have no shortage of ideas for improving care delivery and operations,” said Nish Khandwala, CEO of Bunkerhill Health. “What they often lack is a practical way to turn those ideas into real workflows. Carebricks was built to give clinical and operational teams a platform where they can translate ideas into AI-powered workflows that reason over patient data and take action inside their existing systems.”
The case study also notes that Carebricks operates with real-time read-and-write capabilities inside the EHR, allowing workflows to run directly within existing clinical processes instead of requiring clinicians to manage additional systems or workflows outside their normal environment.
Leaders at UTMB emphasized the flexibility of the platform in their interviews with KLAS. Rather than being limited to a single application, Carebricks can be customized for a wide range of clinical and operational workflows, enabling organizations to apply the platform to their own priorities and challenges.
“Carebricks gives our teams a way to operationalize ideas that would otherwise be very difficult to implement,” said Dr. Peter McCaffrey, Chief Artificial Intelligence Officer at UTMB Health. “The platform allows us to move quickly from identifying an opportunity to deploying workflows that integrate with our systems, complete actions, and support clinicians and operational teams across the enterprise.”
KLAS Emerging Insights reports highlight early customer experiences with emerging healthcare technologies and are based on interviews with leaders from organizations deploying these solutions.
The full KLAS Emerging Insights case study on Bunkerhill Health Carebricks is available through KLAS Research’s website.
About Bunkerhill Health
Bunkerhill Health works alongside health systems and hospitals to help them operationalize their ideas with unmatched speed and flexibility. Our AI-powered platform, Carebricks, serves as healthcare’s system of action, enabling clinical and operational teams across the enterprise to design, test, and deploy AI agents in days, not months or years. These agents reason across health system data, make contextual decisions, and take appropriate real-world actions to reduce manual work and improve patient care. By driving the cost of experimentation and iteration toward zero, Carebricks enables health systems to expand what they can imagine, build, and sustain.
About KLAS
KLAS is a research and insights firm on a global mission to improve healthcare delivery by amplifying the voice of providers and payers. Working with thousands of healthcare professionals and clinicians, KLAS gathers data and insights on software, services, and medical equipment to deliver timely reports, trends, and statistical overviews. The research directly represents the provider and payer voice and acts as a catalyst for improving vendor performance. Follow KLAS on X and LinkedIn. Learn more at klasresearch.com.