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Automate Primary Care Medication Prior Authorization
Workflow Details
For primary care patients prescribed medications that require PA, extract diagnoses, labs, encounters, medication history, and coverage details from the EHR, answer payer-specific questions, and complete the electronic PA form. Validate against payer criteria and clinical guidelines, submit, track status, and draft appeals, with an optional human review step before submission.
What this Workflow Does
This workflow ingests EHR data across encounters, conditions, labs, medications, and insurance details to determine eligibility and complete payer-specific prior authorization forms. It submits requests electronically, monitors determinations, parses denial reasons, and drafts appeal narratives for rapid resubmission while maintaining a full audit trail. Sites can enable “review before send” and manual overrides where preferred. The value is faster turnaround, fewer avoidable denials through guideline-concordant documentation, and substantial reduction in staff time per PA request.